Privacy Policy
Last updated: 22 May 2026
Back of House Hospitality (BOH Hospitality) is a trading name of Orange Monkey Group Ltd (“BOH Hospitality”, “we”, “our”, or “us”).
This Privacy Policy explains how we collect, use, and protect personal information when you use our website, contact us, or engage with our services.
1. Who We Are
BOH Hospitality is a hospitality consultancy specialising in reservations strategy, commercial optimisation, guest experience, systems advisory, and hospitality growth support.
Trading Name: Back of House Hospitality
Legal Entity: Orange Monkey Group Ltd
If you have any questions regarding this Privacy Policy or your personal data, please contact us through the contact details provided on our website.
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2. Information We Collect
We may collect and process the following information:
Information You Provide
• Name
• Email address
• Telephone number
• Venue or business name
• Job title
• Enquiry details and business information submitted through our forms
• Information provided through our Revenue Opportunity Estimator or other website tools
Technical Information
We may automatically collect:
• IP address
• Browser type and device information
• Website usage information
• Pages visited and interaction data
• Cookies and tracking data
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3. How We Use Your Information
We use your information to:
• Respond to enquiries
• Provide consultancy and advisory services
• Deliver commercial reviews and revenue assessments
• Improve our website and user experience
• Send relevant communications regarding our services
• Analyse website performance and lead generation activity
• Maintain internal records and business administration
We will only use your data where we have a lawful basis to do so.
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4. Marketing Communications
We may contact you regarding BOH Hospitality services, updates, or insights where:
• You have requested information from us
• You have submitted an enquiry
• You have opted in to receive communications
• We believe there is a legitimate business interest relevant to your enquiry or interaction
You may opt out of marketing communications at any time.
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5. Sharing Information
We do not sell your personal information.
We may share information with trusted service providers who support our business operations, including:
• Website and hosting providers
• CRM and marketing software providers
• Analytics providers
• Professional advisers and contractors
We may also disclose information where required by law.
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6. Data Storage and Security
We take reasonable steps to protect personal information from unauthorised access, misuse, loss, or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
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7. Cookies
Our website may use cookies and similar technologies to improve website functionality, performance, and analytics.
You may control cookie settings through your browser.
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8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party websites.
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9. Your Rights
Depending on your location and applicable laws, you may have rights relating to your personal information, including:
• Access to your personal data
• Correction of inaccurate information
• Deletion of personal data
• Restriction of processing
• Objection to certain uses of data
• Withdrawal of consent
To exercise your rights, please contact us.
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10. Data Retention
We retain personal information only for as long as reasonably necessary for business, legal, operational, or regulatory purposes.
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11. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be published on this page.
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12. Contact
For privacy-related enquiries, please contact BOH Hospitality through the contact information listed on our website.